Gina Pietsch offers the possibility of booking tutoring or language lessons for the languages German, English, and French through this website: https://ginasonlinelanguageschool.com/. The lessons take place via the video conferencing platform Zoom, so it is online tutoring/online language lessons.

§1 Applicability to entrepreneurs and definition of terms

These general terms and conditions (terms and conditions) apply to any business relationship between Gina Pietsch and the participating person (hereinafter referred to as TP) of the online tutoring/online language lessons in their current valid form. Only the terms and conditions written here are valid.

§2 Scope of services

Gina Pietsch offers exclusively online language and tutoring lessons. These lessons take place exclusively online in a Zoom meeting. The online tutoring is bookable for the subjects: German (for all grades), English (for all grades) and French (until the end of 9th grade). The online language lessons are bookable for the languages: German as a foreign language (level A1-C1) and English (level A1-B2). English lessons/English tutoring is only offered to non-native speakers of the English language.

Furthermore, the correction of German and English texts of any kind is offered, as long as English is not spoken as a native language.

§3 Formation of a contract

3.1 When booking a private individual lesson, a contract between Gina Pietsch and TP is formed as soon as TP has booked a single lesson in Gina Pietsch's appointment calendar and this has been confirmed by the receipt of a confirmation email. TP can choose whether the tutoring/language lesson is 45 minutes, 60 minutes or 90 minutes long. The desired length is to be booked accordingly. TP confirms with the booking that they are of legal age. TP will then receive an email with the confirmation for the booking of the online tutoring or online language lesson. The email will also contain a link to the Zoom meeting of the online tutoring/online language lesson. TP is obligated to open the tutoring meeting in a timely manner before the booked lesson time and to appear at the lesson time. If this is not possible, a refund is only valid under the conditions listed in §6.

3.2 When booking a group lesson with two people, a contract between Gina Pietsch and the two TP is formed as soon as TP has booked a single lesson plus the add-on "group lesson 2 people" in Gina Pietsch's appointment calendar and this has been confirmed by the receipt of a confirmation email. TP can choose whether the tutoring/language lesson is 45 minutes, 60 minutes or 90 minutes long. The desired length is to be booked accordingly. TP confirms with the booking that they are of legal age. TP will then receive an email with the confirmation for the booking of the online tutoring or online language lesson. The email will also contain a link to the Zoom meeting of the online tutoring/online language lesson. TP is obligated to open the tutoring meeting in a timely manner before the booked lesson time and to appear at the lesson time. If this is not possible, a refund is only valid under the conditions listed in §6.

§3 Correction of Texts

3.3 When a text is ordered for correction, a contract is concluded as soon as the price for the service has been paid. Refunds are excluded for correction services, see §6.4. To determine the price for the order, a request must be made by email to Gina Pietsch, mentioning the word count of the text to be corrected. Based on the word count, a price will be determined. If the TP agrees to the price, they must send the amount by PayPal or bank transfer to Gina Pietsch.

§4 Technical Requirements for TP

4.1 Participation in online tutoring/language instruction requires the TP to have a PC/computer, smartphone, tablet, or similarly usable technology with a continuous internet connection and appropriate software. The TP must ensure this is the case in a timely manner. A lack of or insufficient internet connection or other missing or insufficient technology does not entitle the TP to claims for rectification.

4.2 For the correction of texts, the document must be sent as a editable PDF.

§5 Payment

5.1 The amount for online tutoring/language instruction is due upon booking the hour and must be paid in advance by PayPal or credit card via the integrated platform Stripe on the website.

5.2 The amount for the correction of texts must be sent in advance by PayPal or bank transfer to Gina Pietsch.

§6 Rescheduling and Cancellation of Appointments and Correction Orders

6.1 The TP can cancel or reschedule a booked session for online tutoring or online lessons, free of charge, up to 24 hours before the start. If the session is cancelled, the TP will receive a full refund of the amount paid. Rescheduling or cancelling within 24 hours of the start of the lesson is not possible. If the TP does not attend the booked session, there are no refund claims.

6.2 The TP can cancel or reschedule a booked session for online tutoring or online group lessons with 2 people, free of charge, up to 24 hours before the start. If the session is cancelled, the TP will receive a full refund of the amount paid. Rescheduling or cancelling within 24 hours of the start of the lesson is not possible. This also applies if only one of the two TP can attend the group lesson. The full amount for the group lesson with 2 people is still to be paid.

6.3 Gina Pietsch can only reschedule or cancel booked sessions for online tutoring or online lessons in exceptional cases such as illnesses, after consulting with the TP, and otherwise must appear reliably and punctually in the meeting.

6.4 For the correction of a text, cancellation after the order has been placed and paid for is no longer possible. The full price must be paid if an order cancellation occurs.

§7 Warranties and Liability Limitations

7.1 Gina Pietsch does not guarantee and/or warrant the achievement of learning through the taken online tutoring or online language lessons.

7.2 Gina Pietsch is fully liable for any damages if these damages are based on a very grossly negligent or intentional breach of duty. If there is a slightly negligent breach of contractual main obligations, the liability of the above is limited to the amount of the typically expected damage that Gina Pietsch had to expect at the time of booking by the TP based on circumstances known at that time.

§8 Copyright

All texts, exercises, writings, methods, and concepts of Gina Pietsch used within and outside the online tutoring/online language lessons are copyright protected in words and writing. They may not be made available to third parties for money or for free, even if the form has been altered. The creation and/or publication of audio and visual recordings/video recordings during online tutoring/online language lessons is prohibited.

§9 Data Protection

Gina Pietsch's website only collects and uses personal data of the TP within the framework described in the Federal Data Protection Act (BDSG). By booking a lesson, the TP agrees to the automated processing and handling of their personal data for the purpose of organizing and executing the lessons. This also applies to the visual representation of the TP through video within the lesson or corresponding data transfer via the internet. By booking a lesson, the TP agrees that Gina Pietsch may contact them if there are any questions regarding the lesson in order to prepare properly. This will be done via email, phone, or similar digital communication methods such as WhatsApp. More information on data protection can be seen in the privacy policy.

§10 Personal Responsibility

Each TP bears full individual responsibility for themselves and their actions during and outside of tutoring/language classes.

§11 Applicable Law

11.1 German law applies to all legal relationships between TP and Gina Pietsch.

11.2 The place of performance and jurisdiction, as long as this is acceptable, is Siegburg. If it should happen that a party claiming in legal proceedings changes their residence or place of residence where they usually reside after the contract has been concluded and this change falls outside the scope of German law or the residence of the party or their usual place of residence at the time of the lawsuit is unknown, then the jurisdiction is Siegburg. If the contracting party is a trader, a legal entity of public law or a public law special asset, then Siegburg is an acceptable jurisdiction for all disputes arising from this contract.

11.3 If individual provisions of the contract including these general terms and conditions are partially or completely invalid or become invalid, the validity of the remaining provisions is not affected. The entirely or partially invalid regulation should be replaced by a regulation that comes as close as possible to the economic success of the invalid regulation.

§12 Contract Language

Only German or English is available as the contract language.

For questions and other matters, I am always available:

E-mail: ginasonlinelanguageschool@gmail.com

Note: As a small business owner within the meaning of § 19 Abs. 1 UStG, value-added tax is not calculated.

AGB status November 2022